Open door.. Look at the left upper corner of the door jam. (the facing that the door closes against.) There is a push in switch sticking out. Push and hold the switch in for 20-30 seconds. You will hear the door latch move into the unlock position. Release the switch and close the door. turn over on 350 degrees for 1 minute. Turn over off. The problem should be resolved, if not repeat. It work for me…. Michael

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